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Shipping Policy

🚚 Shipping Policy

Fast, Safe & Reliable Delivery

Effective Date: [DD/MM/YYYY]

Thank you for shopping with Adiva Weaves. We are committed to delivering your order safely, securely, and on time across India.

📦 1. Order Processing

1–3 Business Days

Orders are processed after payment confirmation.

📅
Working Days

Sunday & public holiday orders are processed on the next business day.

🎉
Peak Seasons

Processing may take slightly longer during festivals and sales.

🚛 2. Shipping Partners

Orders are shipped through trusted courier partners:

  • 📮 India Post
  • 🚚 DTDC Courier

Courier selection depends on your delivery location and service availability.

⏱️ 3. Delivery Timeline

Location Estimated Delivery
Metro Cities 3–7 Business Days
Other Cities & Towns 5–10 Business Days
Remote Areas 7–15 Business Days

💳 4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.

🎁 Free shipping may be available on selected products or promotional offers.

📍 5. Order Tracking

After dispatch, you'll receive tracking details via Email, SMS, or WhatsApp (where available).

Use your tracking number to monitor your shipment.

🏠 6. Delivery Address

Please provide complete and accurate delivery details.

  • Full Name
  • House / Flat Number
  • Street / Area
  • City
  • State
  • PIN Code
  • Mobile Number
Incorrect or incomplete address details may result in delivery delays or failed deliveries.

📦 7. Delivery Attempts

Courier partners may make multiple delivery attempts. Returned shipments due to customer unavailability or incorrect address may require additional shipping charges for re-dispatch.

📸 8. Damaged Packages

  • Inspect your package before accepting delivery.
  • Refuse severely damaged packages if possible.
  • Report issues within 48 hours with photographs.

⌛ 9. Delayed Deliveries

Deliveries may be delayed due to weather conditions, natural disasters, holidays, courier disruptions, government restrictions, or remote locations.

🔄 10. Returned Orders

Orders returned because of incorrect address, customer unavailability, or refusal of delivery may require additional shipping charges for re-shipment.

🌍

11. International Shipping

Currently, Adiva Weaves ships only within India. International shipping is not available at this time.

📞 12. Contact Us

📧 Email

support@adivaweaves.com

📱 Phone

+91-XXXXXXXXXX

🕒 Business Hours

Monday – Saturday
10:00 AM – 6:00 PM (IST)