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ADIVA WEAVES
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Celebrate tradition in style with our beautiful Santali Panchi Cotton Saree Collection-now available at special discounted prices for a limited time!
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Support Center

💬 Customer Support

Support Center

Welcome to the Adiva Weaves Support Center. We're here to help with your orders, products, shipping, returns, payments, and every step of your shopping journey.

How Can We Help?

📦
Order Status

Track and manage your orders easily.

🛍️
Product Help

Product details, fabrics, and size guidance.

🚚
Shipping

Delivery, tracking, and courier support.

💳
Payments

Payment issues, refunds, and cancellations.

📞 Contact Our Support Team

📧 Email

support@adivaweaves.com

📱 Phone / WhatsApp

+91-XXXXXXXXXX

🕙 Business Hours

Monday – Saturday
10:00 AM – 6:00 PM (IST)

Frequently Asked Questions

Once your order is dispatched through India Post or DTDC, you'll receive a tracking number via Email, SMS or WhatsApp (where available).

Metro Cities: 3–7 Business Days
Other Cities: 5–10 Business Days
Remote Areas: 7–15 Business Days

We ship across India using India Post and DTDC Courier, depending on your location and service availability.

Yes. Orders can be cancelled before dispatch. Once shipped, cancellations are no longer possible.

Eligible products may be returned within 7 days of delivery if unused, with original tags and packaging.

Share your Order ID, reason for return, and photos (if damaged or incorrect). Our support team will guide you.

UPI/Wallet: 3–5 Business Days
Debit/Credit Card: 5–10 Business Days
Net Banking: 5–10 Business Days

Contact us within 48 hours with photographs of the product and packaging. We'll review and arrange a replacement or refund if applicable.

Currently, Adiva Weaves delivers only within India.

Product sizes and specifications are available on each product page. Contact us if you need additional assistance.

⏱️ Response Time

We aim to respond to all customer enquiries within 24–48 business hours.

🤝 Need More Help?

If you can't find the answer you're looking for, our friendly support team is always happy to assist you.

📧 Email

support@adivaweaves.com

📱 Phone / WhatsApp

+91-XXXXXXXXXX

🕙 Working Hours

Mon – Sat
10 AM – 6 PM (IST)

❤️ Thank You for Choosing Adiva Weaves!

We appreciate your trust and look forward to serving you with exceptional products and customer support.

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