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OUR HERITAGE

Privacy Policy

🔒 Privacy Policy

Your Privacy Matters

Effective Date: [DD/MM/YYYY]

At Adiva Weaves, protecting your privacy is one of our highest priorities. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit our website or make a purchase.

👤 1. Information We Collect

Personal Information
  • Full Name
  • Email Address
  • Mobile Number
  • Shipping Address
  • Billing Address
  • PIN Code
  • Order Details
Payment Information

Payments are processed securely through trusted third-party payment gateways. We do not store your card details, CVV, UPI PIN, or internet banking credentials.

Automatically Collected Information
IP Address • Browser Type • Device Information • Operating System • Pages Visited • Date & Time • Referring Website • Cookies & Usage Data

⚙️ 2. How We Use Your Information

  • ✔ Process and deliver orders
  • ✔ Confirm purchases
  • ✔ Customer support
  • ✔ Respond to enquiries
  • ✔ Shipping notifications
  • ✔ Improve website performance
  • ✔ Fraud prevention
  • ✔ Legal compliance
  • ✔ Promotional emails (Opt-In Only)

🍪 3. Cookies

Cookies help remember your preferences, improve website performance, analyse traffic, and provide a better shopping experience.

You can disable cookies in your browser settings, though some website features may not function properly.

🤝 4. Sharing Information

We never sell or rent your personal information.

  • Payment Gateway Providers
  • Courier Partners (India Post & DTDC)
  • IT & Website Service Providers
  • Government Authorities (when legally required)

🔐 5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or misuse.

🗂️ 6. Data Retention

We retain your information only as long as necessary to process orders, provide customer support, maintain records, and comply with applicable legal obligations.

✅ 7. Your Rights

  • Access your personal information
  • Request corrections
  • Request deletion (where permitted)
  • Withdraw marketing consent
  • Know how your data is processed
  • Contact us for privacy requests

👶 Children's Privacy

Our website is intended for users aged 18 years and above. We do not knowingly collect children's personal data.

🌐 Third-Party Links

Our website may contain links to external websites. We recommend reviewing their privacy policies before sharing personal information.

📧 Marketing

Subscribers may receive updates about new arrivals, festive offers, discounts, and promotional campaigns. You may unsubscribe at any time.

🔄 11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date. Continued use of our website indicates your acceptance of the updated policy.

📞 12. Contact Us

🏢 Company

Adiva Weaves

📧 Email

support@adivaweaves.com

📱 Phone

+91-XXXXXXXXXX

📍 Address

[Complete Business Address]


Business Hours:
Monday – Saturday | 10:00 AM – 6:00 PM (IST)